Terms and Conditions

Trademark and Copyright Information

Updates to These Conditions of Use

Due to ongoing technical and legal innovations, we have to amend and/or update the existing conditions of use from time to time. Please therefore check each time you use our website when the last version was uploaded. The most recent update was in August, 2010.

Copyright and Other Intellectual Property Rights

  • All content on our website, including texts, images, graphics, and audio and video files are our property, unless the contrary is explicitly stated. This copyrighted content may only be used without express permission for private, i.e. not for public or commercial use (downloads, reproductions). Changes to, translations of, or other editing or processing of the content may only be made with the prior written permission of Brown Medical Industries.
  • The unauthorized use or misuse of any registered trademarks or logos of Brown Medical Industries is not permitted.

Please note that any infringement of our copyright or other intellectual property rights may have civil law and/or criminal law consequences.

Disclaimer of liability

  • This website contains hyperlinks to websites from other providers. Brown Medical Industries is not aware of the content of third-party websites and assumes no warranty or liability for any illegal content or other legal infringements on third-party websites.
  • Every care was taken in the compilation and validation of the information contained on this website. Nevertheless, we cannot assume any responsibility for its topicality, accuracy, completeness and/or quality.
  • This website is designed to provide general information and in no way replaces medical or professional advice. For such advice, please contact your health care provider. Brown Medical Industries does not assume any liability for actions taken on the basis of the information contained in this website.

Warranty & Product Warranty Information

Brown Medical Industries warrants that its products are free from manufacturing defects under normal use for one year from the date of the original purchase.

Brown Medical Industries will replace a defective product covered by this warranty. Please retain the original dated sales receipt as evidence of the date of purchase. You will need it for any warranty return. No shipping costs are covered under warranty replacement.

In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product. This warranty does not cover any damage due to accident, misuse, abuse, or negligence.

Replacement, as provided under this warranty, is the exclusive remedy offered.

For warranty returns, please call 712-336-4395 to obtain a Return Authorization.

IMAK Products Comfort Guarantee

Your comfort with our products is so important to us that we guarantee them up to 1 year after the purchase date. If you do not find the IMAK product you purchased comfortable for its intended purpose, please return it to the store where you purchased it. If for some reason that store does not accept the return, please email info@brownmed.com.

You may request an exchange of the product for another of similar value. Once you have obtained a Return Authorization from us, simply return the product for an exchange.

Register your IMAK product for a FREE one-year warranty.

U.S Shipping & Handling

Order Total UPS Ground UPS 3 Day UPS 2 Day Alaska / Hawaii Canada
$50.01 - $100.00 $10.00 $25.00 $35.00 $29.00 $19.00
$100.01 - $150.00 $13.00 $30.00 $45.00 $34.00 $21.00
$150.01 - $200.00 $15.00 $45.00 $65.00 $40.00 $24.00
$200.01 - $500.00 $20.00 $75.00 $115.00 $70.00 $40.00
$500.01 - $800.00 $35.00 $85.00 $125.00 $90.00 $50.00
$800.01+ Call For Rates

* Ground shipping may take 7-10 business days from time order is placed until delivery, depending on your location.